At Holly Noir, we take pride in delivering high-quality, thoughtfully crafted pieces. Your satisfaction is important to us, and we are happy to offer returns and exchanges under the following conditions.
Once your return is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days, excluding original shipping fees.
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
We will resolve the issue promptly at no additional cost to you.
The following items are not eligible for return or exchange:
Please read these Terms of Service carefully before using our website. By accessing or using Holly Noir, you agree to be bound by these terms.
Last Updated: January 2025
By accessing our website at hollynoir.com, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes.
You may use our website for lawful purposes only. You agree not to:
All products and prices are subject to change without notice. We strive to display accurate product information, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free.
We reserve the right to refuse any order placed through our website and to limit quantities purchased per person, household, or order.
By placing an order, you represent that the products ordered will be used only for lawful purposes. You agree to provide current, complete, and accurate purchase and account information for all purchases.
Payment must be received by us before your order is accepted. All prices are in USD unless otherwise stated.
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Holly Noir and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of the content without our prior written consent.
To the fullest extent permitted by law, Holly Noir shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from:
These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of the website will be resolved in the courts located in the United States.
If you have any questions about these Terms of Service, please contact us.
Contact UsAt Holly Noir, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Last Updated: January 2025
Personal Information:
When you place an order or create an account, we may collect personal information including:
Automatically Collected Information:
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
All third-party service providers are obligated to keep your information confidential and secure.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.
Types of cookies we use:
You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of the website.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us at [email protected]
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will delete the information.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your continued use of the website after any changes constitutes your acceptance of the updated Privacy Policy.